1. Introduction

MarketEase (“we”, “our”, “us”) is a marketing automation platform that enables agencies and agents to manage email and SMS communications with their clients. We are committed to protecting your privacy and handling your data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform or interact with communications sent through MarketEase.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number

Business Information: Agency or business name

Communication Data: Subscription preferences, message interactions (email/SMS)

Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use the collected information to:

• Provide and operate the MarketEase platform
• Send transactional and marketing communications via email and SMS
• Manage subscriptions and opt-in preferences
• Improve platform performance and user experience
• Comply with legal and regulatory requirements

4. SMS Communications

By subscribing through an agent-shared link or opting in via our forms, you consent to receive transactional and/or marketing SMS messages sent using the MarketEase platform.

Important SMS disclosures:

• Message and data rates may apply
• Message frequency may vary
• You can opt out at any time by replying STOP
• For help, reply HELP

5. Data Sharing

We do not sell your personal information.

We may share data only with:

• Trusted service providers (e.g., email and SMS delivery providers)
• Legal authorities if required by law

All partners are required to maintain data confidentiality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Website: https://marketeaselive.com